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PRIVACY POLICY
Last Updated: 24.12.2024
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from divvn.com
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
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Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org
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Log Files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
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Communicate with you.
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Screen our orders for potential risk or fraud.
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Provide you with information or advertising relating to our products or services, in line with the preferences you’ve shared with us.
We use the Device Information we collect to help us:
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Screen for potential risk and fraud (in particular, your IP address).
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Improve and optimize our Site (e.g., by analyzing customer interactions to assess the success of marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it as described above:
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Wix powers our online store. You can read more about how Wix uses your Personal Information here.
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Stripe and PayPal process payments securely. You can read more about their privacy practices here:
Finally, we may also share your Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, please contact us using the information below.
Additionally, if you are a European resident, we process your information to fulfill contracts we might have with you (e.g., if you place an order), or otherwise to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.
CHANGES
We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: shop@divvn.com